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Privacy Policy

Please see below for details of Memory Lane Audio's privacy policy.

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What personal information do we collect from the people that order from our website?

 

When ordering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help us provide you (and/or your loved one) with the best experience possible.

 

Memory Lane Audiobooks Ltd. may use your personal information:
 

  • To personalise the user’s experience and allow us to deliver the type of content and product offerings in which we believe you are most interested.

  • To improve our website in order to better serve you

  • To allow us to better service you in responding to your customer service requests

  • To quickly process your transactions

  • To ask for ratings and reviews of our products

  • To analyse and improve the performance of our business

  • To follow up with you after correspondence (for example, by email)

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties also agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Do you use cookies?

We do not.

 

How do we keep your data secure?
 

Memory Lane Audiobooks Ltd. will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Memory Lane Audiobooks Ltd. will store all the personal information you provide securely. Information relating to electronic transactions entered into via this website will be protected by encryption technology.

 

Memory Lane Audiobooks Ltd. agrees to store recordings of your Audio Memoirs securely for up to three months after the date of sign-off. After this date, all recordings will be destroyed.
 

Will you update this statement?

Memory Lane Audiobooks Ltd. may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.
 

What about third party policies and practices?
 

Memory Lane Audiobooks Ltd. is not responsible for the privacy policies or practices of any third party.


What if I have a question?

 

If you have any questions about this privacy policy or Memory Lane Audiobooks Ltd.’s treatment of your personal information, please email amy@memorylaneaudio.com

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